Celebrating a decade of serving our community
Time flies when you’re as busy as Redcap has been over the last decade! This September, we are honored to be celebrating ten years of service to our Lowcountry community. Here’s a look back and how it all started and how it’s going now, as well as a tribute to one very special customer.
It all started in a bar…
It seems like the best stories begin with “it all started in a bar”. And the Redcap story did indeed start in a bar… just not how you might expect. Owners Jeff and Lauren Tillapaugh owned and operated Sweetgrass Restaurant and Bar on Dataw Island and saw that many of their customers wished they had assistance at home: an extra set of hands to perform tasks they didn’t want to do or could no longer safely perform themselves.In 2014, they sold the restaurant, and with the help of Operations Manager Steve Akin, Redcap opened in September of that year. Core services in the early days were Home Watch, Mobile Detailing and Concierge, but customers asked for more and Redcap delivered. Pressure Washing, Window Cleaning, Moving (and more) were quickly added to the list of services.
Where we are today…
Over the past ten years, the Redcap team has grown from a staff of two doing three or four jobs a day to a crew of 13 dedicated crew members, leaders and administrative staff doing 20-30 jobs a day! One thing hasn’t changed though: our commitment to our core values of integrity, helpfulness, efficiency, kindness and professionalism. Redcap is grateful to help the Beaufort community and looks forward to serving for many more years to come!
Redcap’s first customer of the month!
To celebrate Redcap’s 10 year anniversary, we are kicking off a year of recognizing one special customer each month. Our first VIP is someone who has been with us for almost the entire decade we’ve been in business! Pam Serianni of Dataw Island calls Redcap for both personal and business needs: utilizing the wide range of our services, including furniture moving, roof and gutter cleaning, pressure washing and more. Plus, Pam is just an all around great person!
We were thrilled for Pam to don the Giant Red Cap and to present her with a Redcap gift card as a thank you for her continued trust in us!
A sincere thank you
We wouldn’t be celebrating 10 years in business without you, and other loyal customers like you. Whether you are a brand new customer or if you have been with us since day one, we are wholeheartedly grateful for your business. Each one of us here tips our “redcap” to you and we look forward to serving you in the future!