We love the Google, Facebook and Housecall Pro reviews, but it’s really special when our customers e-mail us! Here are some of the messages we’ve received over the years.
“We recently had an outstanding experience with Red Cap. After spending the summer and fall away, it’s always a pain to return to a house that hasn’t been lived in and cleaned for that long. It seems that we spend several weeks just catching up.
This year we wanted to do it differently and called Red Cap. Jeff and Steve arranged to do a deep cleaning of our home prior to our arrival. This included heavy duty cleaning both on the inside and outside (pressure washing, gutters, etc), washing the windows, replacing a failed kitchen faucet, putting freshly washed linens on all the beds, stocking the refrigerator with basics, and detailing one of our cars. In addition, they cleaned our boat and charged the battery so it was ready to go upon our return. Finally, they completed a host of other detailed tasks to put our home in move-in condition.
They reported, along with pictures, that our yard had been seriously neglected in our absence by our now-former landscaper and they arranged to have another landscaper, whom we now use, come in and make necessary repairs and cleanup as well.
In addition to all the work at a reasonable price, Jeff, Steve and Lauren gave us a great feeling of confidence that our home was safe in their hands while we were away. Hard to put a price on that! We can’t say enough about the quality of work and the personal confidence that we experienced with Red Cap in our home.“
Charlie and Jane McCormack
“Redcap catered a birthday celebration for us on Saturday evening. What a perfect way to plan a party. The food, the set up, service and clean up was fantastic. They are a very talented couple and we recommend them highly. They did all the work and we had all the fun! We wish them well in their business ventures and look forward to another party.”
Gloria and Tom Budge
“Yet another ‘can’t say enough’ recommendation for Redcap, Jeff and Steve. These guys are terrific. I called them today because I knew they were on the island and I had a ten minute project requiring some lifting that I have finally conceded I can no longer do. They returned my call, told me when they could come, arrived at that time, and dove into my ten minute project that, as usual, turned into an hour project. Cheerful, responsive, thorough. And their cost is, I’m afraid to say, too low. We need to keep these folks as one of our island’s best assets.“
“Echoing everyone else’s comments, Jeff and Steve power washed our house, cleaned the roof, and cleaned all of the deck furniture today and did an absolutely fantastic job. They are an unbelievable team, and they do fantastic work at a great (in fact, too low) price. What a great asset to the Island.”
“Another happy customer with Jeff and Steve at Red Cap. Two weeks ago they
pressure washed our house ,cleaned our windows and cleaned off our roof and
today they cleaned and waxed our cars (our cars look brand new) and did an
excellent job. These are two very hard working and professional gentlemen.
We highly recommend them.”
Aubrey & Jeanne Cochran
“Yesterday Redcap cleaned out our Dryer Exhaust hose and did an excellent job. We had them hang pictures a few weeks ago and they were on time, exacting in measurement and neat. We recommend that you give these guys a try.“
“Steve and Jeff just did a wonderful job helping me load my POD for its
journey to Colorado. What a wonderful addition their company is to available services here on Dataw.“
“Thanks so much to Steve and Jeff from Redcap, Lowcountry Service Concierge, for the great work they did for us today. Our windows sparkle and no more mildew on our trim! They are a joy to work with and go out of their way to please. They can help you with almost anything you might need.“
Karen and Skip Hoyt
“Redcap has provided a number of different services for us since we are part-timers – dropping trash off at the convenience center after we have left town; checking on HVAC at the house; meeting contractors and coordinating work when we are away; organizing and clearing the garage; retrieving mail and deliveries etc. We just keep them on a retainer to handle any task we need done.“
“Think REDCAP if you’re planning or hosting a party. While the former owners of Sweetgrass Dataw are not doing direct catering themselves, they can assist with all your party planning, from planning the physical layout, menu ideas, working with area caterers, picking up and returning rental items, shopping for party items like foods, liquor, wine and set ups, setting up on the day of the party so you’ll be ready when guests arrive, tending bar, arranging and replenishing food, tending to guest needs and anything else you might need throughout the event. They’ll even stay to help with cleanup, and make sure anything you rented gets returned promptly. They are all remarkable! They allowed us to enjoy our guests and not worry about anything. We cannot say enough great things about the REDCAP team.”
“After sending movers home because of the terrible job they were preforming I called Redcap to help me finish the job. Steve and Jeff came to my rescue and helped to unpack the remaining boxes and they even helped to organize my closet! I would HIGHLY recommend them and their professional and friendly service! I can’t wait to have them back to help me tackle my garage!”
“We were delighted to find that Red Cap’s services extended way beyond doing a fine job on cars. They worked with us on party planning, setting up, bar tending and hors d’oeurve prep and passing. The team of Lauren, Jeff, and Steve did a superb job. Not only did it enable us to enjoy the party, but also to avoid the pre/post party furniture moving and clean up—not to mention fun in the process. They make a great team which has our highest recommendation.“
Eric and Lynn Brown
”Redcap cleaned our deck and glass doors and screened porch. They did a fantastic job. So they do all kinds of things. If you have any kind of odd job, just give them a call and see if they can help you out, chances are, they can!”
“We want to highly recommend Redcap as a summer house watch service. Not only did we get emails re weekly house check ups with photos of house and grounds, but also deck and dock furniture removed before leaving and replaced upon our return. They even unpacked the car after we arrived – greatly appreciated after a three day road trip! Thank You Red Cap.”
Eric and Lynn Brown
“As a part-time resident in Beaufort, with three properties, Redcap has been an indispensable resource. With one house for sale and another a rental property, being able to call Redcap for immediate services eliminates problems and assures that renters or potential buyers are happy. From inoperable TV remotes, to managing contractors, handling keys and other emergency services, we can be confident that each task is done right and promptly. This allows us to do the things we need to do, knowing that Redcap has us covered in Beaufort.”
“My 1968 Dodge Charger R/T was in serious need of a good cleaning and detailing as my vehicle had been in the shop for almost three months. I checked a number of other local car detailing companies but found that none of them had the kind of positive customer feedback that Red Cap did. After reading the customer reviews I decided to take a chance and made an appointment to have Red Cap do their magic on my collector car. Jeff, Steve and another man arrived at my home promptly at 8:30 A.M.
I immediately knew my decision to have Red Cap come to my home and detail my 1968 Dodge Charger R/T was the right choice. They were timely and their immaculate “car spa on wheels” was was equipped with everything anyone could imagine needing to detail a vehicle. Jeff and Steve were very pleasant and professional. I told them what I wanted them to do and they immediately went to work on my car. After 2 1/2 hours they had my 48 year old Charger looking almost as good as the day it left the factory.
Without any doubt I would not hesitate to very highly recommend the detailing services that Red Cap offers. This is a small company of professional knowledgeable dedicated guys who love cars and enjoy seeing the results of their efforts.
Thank you again Jeff and Steve for a job very well done.”
“I had been reluctant to try Red Cap as there was damage to our car finish which I thought would be beyond their expertise. I discussed it with Jeff, the owner, and he felt he might be able to get a lot of the damage out. (Scrapes, ‘keyed’ marks, etc.). Suffice to say, they did an amazing job and I’d like to add my name to their endorsement list.“
“Just a quick note to say that Jeff and Steve from Redcap concierge service did a wonderful job detailing our Saab at our house yesterday. They performed the full-up service, inside and out, and the interior for starters has never looked better… like new. They are terrific to work with and we asked them to do my Audi next which they happily agreed to.“
“Just another great job done by Red Cap. Washed waxed inside and out, did a terrific job. We are very fortunate to have them on the island.“
Deborah and Jim Beck
“Wow! Great detailing service. Professional, courteous, and reasonable. These guys are top notch. Highly recommend Jeff and Steve.”
“Jeff did an amazing job! My car is just a 2013 but he made it look better than the day I bought it!!! Thank you so much and I definitely will be giving you a call again! Highly recommend!”
“[Redcap] just left here…they are better than advertised…super job and great price…..use them before word gets around….”
Barry and Eve Davidson
“I know a lot has been said about how Redcap detailing of your car has been great. Well I want to add me on that list. Not only are they great but I am going to add them to my list: Hoppy’s list of vendors. That list is very hard to get on. I think they are a great service to Dataw.“
Dennis Hopkins (Hoppy’s House Watch)
“What a great experience early this morning when two elves Jeff and Steve came wearing their red caps, smiles on their faces and professional attitudes. They both put Santa’s elves to shame with their quick service. My 2010 car looks like it should be back on the showroom floor. Oh yes, they do other services too! That’s what Redcap is all about – SERVICE. You will not be disappointed give yourself or gift someone with one of their services whether it be food shopping, power washing your driveway, detailing your car, personal shopper, clean your gutters, concierge and the list goes on. Please check out their website to see the full list of services offered. Your season will be brighter because they can help you throw the party and you can attend without any stress. I highly recommend them. In fact they will be back to clean my gutters.”
”Red Cap braved the cold today and detailed Rosemary’s BMW. The result exemplified the hours of work they put in. Here is the real deal: the car looks so doggone good that it may be two years before Rosemary makes me buy another.”
“I want to heartily endorse the car-detailing expertise of Jeff and Steve of Redcap! Because I wanted to support this new business, and because I spend my time detailing my antique cars (neglecting my daily driver Audi), I asked them to work their magic. They came yesterday and worked for hours on the car in the coldest day if the year! They have excellent equipment, worked non-stop, and the car hasn’t looked this good since I bought it. It doesn’t look 8 years old! If you are preparing to sell your car, or just enjoy a really clean car, you should give Redcap a call!”
“Jeff and Steve did a wonderful job on my car. They also power washed my house. They are available for many services.”
“Yesterday Jeff and Steve detailed John’s car, and it looks fantastic. We highly recommend Redcap for car detailing, and check out all the many concierge services they offer.“
Betty and John Huntley
“I had Redcap detail my Tacoma truck. It now looks like it just came out of the showroom. Jeff [formerly] of Sweetgrass restaurant did the job.”
“Finally after 9 years of being disappointed with car detailing persons in the area I have found a company that does the job the way it should be done. There have been accolades on the web regarding Jeff and Steve and their Redcap Service. I had one car detailed yesterday….loved the job so much that I arranged for the second car to be detailed today. Treat yourself and your car to their expert hands and you won’t be disappointed.”
“We had Redcap Beaufort detail our 12 year old Mercedes yesterday and today it looks like new. Professional, detailed and personable – we found the price very reasonable for the effort and amount of time these young men spent on our car. Highly recommend them if you are interested in having your car detailed.”
“I had Steve Akin detail my SLK last week. Steve is a ‘car guy’ and he did a terrific job. The car is 8 years old but it looks like it just came off the showroom floor . . . They even sent me photos since I was out of town.”
“Let me tell you the detailing done yesterday was the very best I’ve ever had done, and I’ve had a few. Redcap…arrived at my home with state-of-the-art equipment, the likes of which I’ve never seen before. In approximately 2 hours my car, inside and out, looked like it just came out of the showroom. Great job .. thank you, thank you! Red Cap is a first class operation and I HIGHLY recommend them.”
“Can’t go wrong with these guys. I have used the vehicle detail service they offer and couldn’t have been happier with the results. They made my 12 year old vehicle look BRAND NEW! Thanks Redcap!!!”